It would be convenient to have access to our SMS and also to our contacts during a phone call Because sometimes during a call we need to go and read an SMS again But with the application, you have to hang up your correspondent to be able to read the SMS and then we must call him back to give him the information We read in the SMS It's really not practical You should be able to read SMS during a conversation with the application Thank you

Be able to send and receive SMS on Desktop within the business console

Dealing with Belgium, If you could offer a phone number in Belgium as you do with France, UK, USA... This will be great.

Feature to transfer calls to an external number.

Capability to add notes and comments to a call during or after the call.

simple click to call on urls of type "tel:" on a web page

Implement needed dial pad when on a call within the web console.

Be able to specify business hours and have auto-attendant change based on the hours you have set.

I would like a phone system that I can use an API/Webhook to update my CRM to see how often we communicate with clients or potential clients.

Today all phones offer the function: dark or light It would be nice if your app could adapt I like the dark function and the app is really white and very light and it hurts my eyes