Access to SMS during a phone call
It would be convenient to have access to our SMS and also to our contacts during a phone call Because sometimes during a call we need to go and read an SMS again But with the application, you have to hang up your correspondent to be able to read the SMS and then we must call him back to give him the information We read in the SMS It's really not practical You should be able to read SMS during a conversation with the application Thank you
SMS for Business Console
Be able to send and receive SMS on Desktop within the business console
Belgium Phone number
Dealing with Belgium, If you could offer a phone number in Belgium as you do with France, UK, USA... This will be great.
Add dial pad to web console when on a call
Implement needed dial pad when on a call within the web console.
Specify Business Hours
Be able to specify business hours and have auto-attendant change based on the hours you have set.
API/Webhook to update my CRM
I would like a phone system that I can use an API/Webhook to update my CRM to see how often we communicate with clients or potential clients.