Shared Company Groups
There should also be categories (groups), as an employee may not need to know the name of the company's lawyer or accountant.
SMS for Business Console
Be able to send and receive SMS on Desktop within the business console
API/Webhook to update my CRM
I would like a phone system that I can use an API/Webhook to update my CRM to see how often we communicate with clients or potential clients.
Call history for business users
Make the call history for all numbers visible to the admins